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Privacy Policy

Tombstone Cigar Room – Privacy Policy

Last Updated: [Insert Date]
Website: www.tombstonecigarroom.com
Business: Tombstone Cigar Room
Address: 1514 S Alexander St #203, Plant City, FL 33563

Tombstone Cigar Room (“Tombstone,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, purchase memberships, RSVP to events, or interact with us both online and offline.

By accessing this website or using any of our services, you consent to the practices described in this Privacy Policy.

1. Introduction & Scope

This Privacy Policy applies to:

  • Our website (www.tombstonecigarroom.com)

  • Online membership plans

  • Event registrations

  • Reservation/booking requests

  • Contact forms

  • Email and SMS marketing

  • Any interactions with the Lounge that involve data collection

This policy does not apply to third-party websites or services we do not control.

2. Information We Collect

2.1. Information You Provide Directly

When you engage with our website or services, we may collect:

  • Full name

  • Email address

  • Phone number

  • Street address (if provided)

  • Payment information (processed securely via our payment partners; we do not store full credit card details)

  • Date of birth or age verification responses

  • Membership selections

  • Event registrations or RSVPs

  • Messages submitted through contact forms

  • Private event booking details

  • Social media handles (if provided voluntarily)

2.2. Automatically Collected Information

When you visit our website, Wix automatically collects:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and actions taken

  • Referring URL

  • Time spent on pages

  • Site interaction analytics

  • General location (city-level)

This is collected through cookies, web beacons, and similar technologies.

2.3. Cookies & Tracking Technologies

We use cookies to:

  • Enable site functionality

  • Improve the user experience

  • Perform analytics

  • Support marketing and retargeting

  • Support Wix’s built-in features

Users can control cookies through browser settings.

3. How We Use Your Information

We use personal information to:

  • Provide memberships, event registrations, and lounge services

  • Process payments for memberships, products, or events

  • Communicate with you about your account, events, and promotions

  • Respond to inquiries

  • Improve site experience and services

  • Send marketing emails or SMS messages (you may opt out at any time)

  • Verify that users are 21+ years old, as required by law

  • Prevent fraud, abuse, or harmful activity

  • Comply with legal and regulatory obligations

4. How We Share Your Information

We do not sell your personal information.

We may share limited data with the following:

4.1. Wix.com

We use Wix as our website host and CRM. Wix may process:

  • Form submissions

  • Account login data

  • Membership information

  • Visitor analytics

  • Payments (if using Wix Payments)

Wix’s privacy practices are governed separately by their policies.

4.2. Payment Processors

Including but not limited to:

  • Wix Payments

  • Stripe

  • PayPal

  • Square

They process:

  • Card numbers

  • Billing details

  • Transaction confirmations

We do not store full financial data.

4.3. Email/SMS Marketing Services

If used:

  • Wix Ascend

  • Mailchimp

  • Klaviyo

  • Twilio (SMS)

4.4. Event Tools

If events are hosted through:

  • Wix Events

  • Eventbrite

  • Facebook Events

Basic registration info may be shared to manage attendance.

4.5. Service Providers

For:

  • Website analytics

  • Advertising

  • Security

  • Customer support

  • Data backups

4.6. Legal Requirements

We may disclose information if required to:

  • Comply with a subpoena or court order

  • Respond to government requests

  • Protect the safety of our staff or guests

  • Enforce our rights or Terms & Conditions

5. Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Maintain records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Certain transaction data may be kept for tax and audit purposes.

6. Data Security Measures

We use industry-standard security controls including:

  • HTTPS encryption

  • Secure payment gateways

  • Wix platform security

  • Limited staff access

  • Strong password requirements

  • Firewall and anti-malware protections

  • Regular account monitoring

No system is 100% secure, but we take all reasonable steps to protect your data.

7. User Rights (GDPR, CCPA/CPRA)

While Tombstone primarily serves U.S. guests, we recognize certain rights for users in applicable jurisdictions, including:

You may request:

  • Access to your data

  • Correction of inaccurate data

  • Deletion of your data (“Right to be Forgotten”)

  • A copy of your data

  • To restrict certain data uses

  • To opt out of marketing

We will respond within legally required timelines.

8. Email and SMS Marketing Consent

By submitting your email or phone number, you consent to receive:

  • Event updates

  • Promotions

  • Membership notifications

  • Lounge announcements

You may unsubscribe at any time by:

  • Clicking “Unsubscribe” in emails

  • Replying “STOP” to SMS messages

  • Contacting us directly

9. Membership Data & Account Information

If you create a member account:

  • You are responsible for keeping your login credentials secure

  • We store only the minimum information needed for membership management

  • You may delete your account at any time

  • Some data may remain for legal/tax purposes

10. Payment Processing & Financial Information

All payments are encrypted and processed through certified, PCI-compliant payment gateways.

We do not store, access, or manage full credit card numbers on our servers.

11. Cookies Policy

Cookies are used for:

  • Authentication

  • Shopping cart/membership checkout

  • Analytics

  • Personalization

  • Performance monitoring

You can disable cookies via your browser, but doing so may affect website functionality.

12. Do Not Track (DNT) Disclosure

Our website does not currently respond to Do Not Track (DNT) signals due to the lack of an industry standard.

13. Third-Party Links

Our website may include links to:

  • Social media pages

  • Cigar or whiskey partner brands

  • Event ticketing services

  • Affiliate sites

We are not responsible for the privacy practices of external sites.

14. Age Restrictions

Because Tombstone Cigar Room is a tobacco and alcohol establishment:

  • Users must be 21 or older to access certain features

  • We may require ID verification online or at the door

  • We do not knowingly collect data from anyone under 21

If we discover unauthorized data from an underage individual, we will delete it promptly.

15. Changes to This Privacy Policy

We may update this policy as needed to reflect:

  • Operational changes

  • Legal requirements

  • Technology updates

Revised policies will include an updated “Last Updated” date.

16. Contact Information

If you have any questions, requests, or privacy concerns, contact:

Tombstone Cigar Room
1514 S Alexander St #203
Plant City, FL 33563
Email: [Insert Email]
Phone: [Insert Phone]

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